A CASE STUDY OF A CLIENT

The client who chose to remain anonymous faced a number of challenges:

  1. Medical benefits inequality
  2. Absence of the Letter of Guarantee (LOG) for employees
  3. HR struggling to manage employee’s queries on claims & benefits

My team and I worked to resolve those issues and this is how our client have benefited when working with me

MEDICAL BENEFITS IMPROVEMENTS

OUTPATIENT

10% policy cost reduction
Upgraded to no copay
Upgraded to online GP consultations
Introduced TCM visits

DENTAL

10% policy cost reduction
Unlimited panel dental

TERM LIFE

30% policy cost reduction

HOSPITAL & SURGICAL

S$1000 annual limits increase
Maintained price at S$332 per member for 4 years
Upgraded from S$280 room & board to 1 bedded government hospital

SELF HELP GUIDE FOR EMPLOYEES

private hospital

  • Fully completed hospital & surgical claim form;
  • Original finalised & itemised tax invoice; Any other pre & post hospitalisation original bills.
  • Original Day surgery authourisation (if applicable);
  • Itemised personal shield insurance settlement letter (if applicable).

government
hospital

  • Fully completed hospital & surgical claim form;
  • Original discharge summary/Day surgery authourisation (whichever applicable);
  • Original finalised tax invoice;
  • Any other pre & post hospitalisation original bills.
  • Itemised personal shield insurance settlement letter (if applicable).

dental claim

  • Complete dental claim form.
  • Itemised dental receipts.



Email Soft Copies

After you have all the documents in step 1 ready, please email the soft copies to: david@davidho.sg.


Wait for
Reimbursement

If full & complete information is provided, the claims assessment will take about 21 working days to reimburse you accordingly.

Flowchart on how to submit a claim for employees to reduce HR work load

Self-Help Guide
for Employees

private hospital

government/ restructured
hospitals

dental claim

Email Soft Copies

Wait for
Reimbursement

Flowchart on how to submit a claim for employees to reduce HR work load

TABLE OF BENEFITS FOR EMPLOYEES TO VIEW THEIR BENEFITS ANYTIME, ANYWHERE

HOSPITALISATION & SURGICAL

Overall Limit Per Disability$16,500 SGD
Daily room and Board
(Max 120 days including ICU)
Standard 2 Bed
Private
Intensive Care Unit$10,000 SGD
Hospital Miscellaneous Services$5,500 SGD
Surgery$7,500 SGD
In-Hospital Attending Doctor’s Visit
(Max 120 days)
$120 SGD
Emergency Outpatient Treatment
(due to Accident Only)
$1,500 SGD
Miscarriage$1,000 SGD
Funeral Expense$6,000 SGD

A sample page of table of benefits for employees to view their benefits anytime, anywhere

1 WORKING DAY RESPONSE TIME FROM DAVID & HIS TEAM

Our team answer employees’ questions on behalf of HR so HR can focus on the more important things

PERSONAL ACCOUNT WITH 24/7 ACCESS TO BENEFITS AND CLAIMS. EMPLOYEES CAN SUBMIT AND VIEW CLAIM STATUS ANYTIME & ANYWHERE!

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