When you work with an insurance broker in Singapore, the broker manages the entire claims process on your behalf, from filing to settlement. Here are the steps:
- Notify your broker of the incident as soon as it occurs. (If you are one of our customers, our team is on 24/7 standby for emergency situations.)
- Your broker reviews the claim and confirms coverage under your policy.
- We handle all insurer correspondence, document submission, and follow-up.
- Your broker negotiates with the insurer for a fair and timely settlement.
- Settlement is paid directly to claimants.
