David has impressed me with his knowledge and smooth facilitation of our employee insurances and product liability matters. His responsiveness, foresight in helping business to ensure we have the risk assessed and with sustainable programs, are commendable.
I got introduced to David Ho several years back when we were struggling with the Company’s Health Insurance plan for our Dubai Office and employees.
David was able to put forward suggestions and options with clarity and completeness and made it a more manageable process for the team in Singapore. Understanding the regulatory environment of other geographies and the UAE in particular, was simplified for understanding and smoothened the decision making process. David was always able to draw an analogy to present complex structures in simple terms. His presentation skills became creative during the pandemic with video presentations at a click.
From a client perspective, his follow up skills were excellent ensuring the matter is closed completely before he closes the file on it. His cheerful disposition and briskness in presenting a solution always made it pleasant interaction.
David was able to put forward suggestions and options with clarity and completeness and made it a more manageable process for the team in Singapore. David was always able to draw an analogy to present complex structures in simple terms
How did you David and his team services?
David and his team members are always prompt when we have any request. And since we engaged David, the service level improved significantly. I also appreciate David took the effort to coordinate employee briefing on our group insurance coverage partnering AIA. It helped our employees to understand their coverage better and migrated the claim process online. In return, this reduced processing time on an administrative team, like HR and finance.
How did you find David’s advice and recommendation?
David wad professional in his recommendation. He is able to give insight on the benefit trend in the market vis-s-vis the appropriate coverage that suitable for the profile of our employees.
How have your HR team benefited from his service and advice?
As shared in #1, with more transparency with the coverage and claim process, it reduced time spent on administrative duties. David also went the extra mile to conduct an administrative session with HR team to look into question from administrator.
What was your impression and expense throughout?
Excellent
What was the employee’s feedback and response?
The feedback for the briefing sessions was positive.
Would you recommend him to your HR Peers? If yes, who and if no, why?
I would recommend David to HR contact, but I don’t have anyone in mind at the moment.
Since we engaged David, the service level improved significantly
Hi David, I just read your email. It came as a shock that services provided by [previous broker firm] will be discontinued, given that I personally thought a great service has been rendered by your team over the past year in many occasions.
We have had several other brokers before, but none of the services came close and personal like [David’s & his team].
We have had several other brokers before, but none of the services came close and personal like [David’s & his team].
It has been a great pleasure for having David and his team supporting Swift Technical (Singapore) & Airswift with our Contractors and staffs’ medical insurance enquires. He is knowledgeable and I can always count of him to provide us with the best solutions and supports. Many times he would go the extra miles to help his clients even during on the weekends and late nights. He is definitely an great asset to any organisations he works with.
David Thank you for being a STAR.
He is knowledgeable and I can always count of him to provide us with the best solutions and supports. Many times he would go the extra miles to help his clients even during on the weekends and late nights
I’m very pleased with [David Ho & his team]. Especially, you were very helpful and professional whenever I interacted with you. As feedback, I would strongly urge [the brokerage firm] to ensure that you are well taken care of so that you stick around and bring more kudos to the organisation.
I would strongly urge [the brokerage firm] to ensure that you are well taken care of so that you stick around and bring more kudos to the organisation
David and his team are a pleasure to deal with. They are extremely fast in their turnaround times, and are able to provide you with a comprehensive, detailed answer. Highly recommend them!
They are extremely fast in their turnaround times, and are able to provide you with a comprehensive, detailed answer.
Thank you very much for your help when I in need. I greatly appreciate it. Your service is super good. Grade A star service. 🙂 Wishing you a Merry Christmas and A Happy New Year.
Your service is super good. Grade A star service. 🙂
Excellent Service by you so far. You have attended to our queries and helped to expedite my claim. You even send the claim cheque over personally to our office the minute you got hold of it. It’s a wonderful experience with you. Keep up the good job.
It’s a wonderful experience with you.
David is highly specialised in corporate insurance. He has received many great feedbacks from his clients over the years for the level of professionalism, innovations and services he provided.
David’s response time to all queries, quotations etc has always been the shortest in comparison to the many brokers & agents I’ve come across. He has a team who respond equally (if not better) when it comes to the claims as well, ensuring little to no delays.
He is someone who keeps himself updated on relevant knowledge & information and actively shares them with us, the clients. He takes the time and effort to connect with HR professionals, to understand our needs though some of these wants/needs may be a little overstretched (Lol). In the last renewal, David was able to help us negotiate for a deal good enough to help us save about 25% of potential increase and we are definitely grateful. Needless to say, his team’s level of customer service is one that goes more than expected.
Passionate, accountable, humble, warm are the words my team & I would like to use to describe David.
Thank you and we look forward to more years of partnership with David.
David was able to help us negotiate for a deal good enough to help us save about 25% of potential increase and we are definitely grateful. Needless to say, his team’s level of customer service is one that goes more than expected.
I’ve known David for more than 5 years. Although my company is unable to get his services, he continuously touch base to know how our business is going. We discuss about work, the market condition and everything under the sun. I trusted him well enough to even talk about my personal life and family. He is someone that will go the extra mile, very thoughtful and highly capable to support any organisation requiring his services. This is my way of thanking you for your relentless efforts through these years! Take care.
David is someone that will go the extra mile
David has displayed a high level of professionalism and show excellent initiative in all the times I have worked with him. He has also shown a good deal of responsibility and prompt follow-up in all of these instances. It was a pleasure working with him.
David has displayed a high level of professionalism and show excellent initiative in all the times I have worked with him
David is an very trust-worthy, helpful and professional person. He helped my family and I to find an insurance plan that was most suitable to us when we moved to Singapore in 2011. He is always patient, informative, and goes out of his way just to provide better services to his clients. I highly recommend David.
David goes out of his way just to provide better services
