David and I started working together as part of expansion into APAC and has helped Next Gen tremendous in establishing core insurance needs for the region. David and his team are truly passionate and experienced in what they do and helping many clients in supporting them in the region. It’s been an absolute pleasure to be working with David and his team and would do so again in the future, highly recommended!
It’s been an absolute pleasure to be working with David and his team and would do so again in the future, highly recommended!
It was a great experience working with David and his team. I want to specifically thank Ross for assisting in the answering of all my questions as well as handling the transferring of members/entity name as my company was just acquired. The team was professional and quick in their responsive time. Communication was clear and follow up was timely. Really appreciate the excellent service!
[David and his team were] professional and quick in their responsive time. Communication was clear and follow up was timely.
David has impressed me with his knowledge and smooth facilitation of our employee insurances and product liability matters. His responsiveness, foresight in helping business to ensure we have the risk assessed and with sustainable programs, are commendable.
His responsiveness, foresight in helping business . . . are commendable.
I got introduced to David Ho several years back when we were struggling with the Company’s Health Insurance plan for our Dubai Office and employees.
David was able to put forward suggestions and options with clarity and completeness and made it a more manageable process for the team in Singapore. Understanding the regulatory environment of other geographies and the UAE in particular, was simplified for understanding and smoothened the decision making process. David was always able to draw an analogy to present complex structures in simple terms. His presentation skills became creative during the pandemic with video presentations at a click.
From a client perspective, his follow up skills were excellent ensuring the matter is closed completely before he closes the file on it. His cheerful disposition and briskness in presenting a solution always made it pleasant interaction.
David was able to put forward suggestions and options with clarity and completeness and made it a more manageable process for the team in Singapore . . . . David was always able to draw an analogy to present complex structures in simple terms.
How did you David and his team services?
David and his team members are always prompt when we have any request. And since we engaged David, the service level improved significantly. I also appreciate David took the effort to coordinate employee briefing on our group insurance coverage partnering AIA. It helped our employees to understand their coverage better and migrated the claim process online. In return, this reduced processing time on an administrative team, like HR and finance.
How did you find David’s advice and recommendation?
David wad professional in his recommendation. He is able to give insight on the benefit trend in the market vis-s-vis the appropriate coverage that suitable for the profile of our employees.
How have your HR team benefited from his service and advice?
As shared in #1, with more transparency with the coverage and claim process, it reduced time spent on administrative duties. David also went the extra mile to conduct an administrative session with HR team to look into question from administrator.
What was your impression and expense throughout?
What was the employee’s feedback and response?
The feedback for the briefing sessions was positive.
Would you recommend him to your HR Peers? If yes, who and if no, why?
I would recommend David to HR contact, but I don’t have anyone in mind at the moment.
And since we engaged David, the service level improved significantly.
David’s response time to all queries, quotations etc has always been the shortest in comparison to the many brokers & agents I’ve come across. He has a team who respond equally (if not better) when it comes to the claims as well, ensuring little to no delays.
He is someone who keeps himself updated on relevant knowledge & information and actively shares them with us, the clients. He takes the time and effort to connect with HR professionals, to understand our needs though some of these wants/needs may be a little overstretched (Lol). In the last renewal, David was able to help us negotiate for a deal good enough to help us save about 25% of potential increase and we are definitely grateful. Needless to say, his team’s level of customer service is one that goes more than expected.
Passionate, accountable, humble, warm are the words my team & I would like to use to describe David.
Thank you and we look forward to more years of partnership with David.
David was able to help us negotiate for a deal good enough to help us save about 25% of potential increase and we are definitely grateful. Needless to say, his team’s level of customer service is one that goes more than expected.
I’ve known David for more than 5 years. Although my company is unable to get his services, he continuously touch base to know how our business is going. We discuss about work, the market condition and everything under the sun. I trusted him well enough to even talk about my personal life and family. He is someone that will go the extra mile, very thoughtful and highly capable to support any organisation requiring his services. This is my way of thanking you for your relentless efforts through these years! Take care.
[David] is someone that will go the extra mile , very thoughtful and highly capable to support any organisation requiring his services.